Politique d’expédition

Processing Time
All orders are processed within 1-3 business days. Orders placed on weekends or public holidays will be processed on the next business day. Please note that personalized or custom-made items may require additional production time — we will notify you of the estimated timeframe at the time of your order.

Shipping Destinations
We ship from Lithuania to customers across the European Union and internationally.

Free Shipping
We offer free shipping on all orders, worldwide.

Estimated Delivery Times
Lithuania: 1-3 business days
EU countries: 7-14 business days
Rest of the world: 7-28 business days
Delivery times are estimates and may vary due to carrier delays or customs processing.

Customs & Duties 
For orders within the EU, no customs duties apply. For international orders outside the EU, the customer is responsible for any applicable customs fees, import duties, or taxes imposed by their country.

Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number.

Lost or Delayed Shipments
If your order has not arrived within the estimated timeframe, please contact us at storerubakha@gmail.com and we will investigate with the carrier.